Apple Publishes Support Document For Wi-Fi, Bluetooth Connectivity Issues On 3GS
Apple has posted a new support document responding to issues with connecting to Bluetooth and WiFi on their 3GSs. According to the document, titled “Unable to use Wi-Fi or Bluetooth with iPhone or iPod touch because there’s no address listed for the device” if you have a grayed-out bluetooth icon, no address for either Bluetooth or WiFi, or you can’t use a WiFi network even though it says you’re connected, or you can’t pair Bluetooth devices to your 3GS, then they list some things you can try to fix it.
Apple recommends resetting your network settings. If that doesn’t work, try erasing all content and settings on the device (make sure to sync with iTunes first). If that doesn’t work either, you can try restoring the device.
If none of these steps work, then Apple says you’ll need to have it repaired at your local Apple Store.