Truphone Conflicting with iPhone OS 3.0, Fix Offered

Truphone, a mobile Voice over Internet Protocol application for the iPhone, is undergoing conflicts with Apple’s recently-released iPhone OS 3.0 update. According to Macworld UK, an e-mail sent from the company to customers has stated that some users are now seeing the wrong application icon or the Truphone application icon not showing at all under the iPhone 3.0 Software Update.

“Apple have not released a fix for the bugs yet, so if you are experiencing this Apple bug for any application, not just when Truphone is affected we recommend the following fix:

Step 1 – Go to the Applications section of iTunes on your iPhone/iPod touch and un-tick the affected application
Step 2 – Sync your iPhone / iPod touch
Step 3 – Go back into the Applications section of iTunes on your iPhone/iPod touch and re-tick the relevant application
Step 4 – Sync your iPhone/iPod Touch again

This should resolve this bug, however results are not guaranteed, as this is not an official Apple bug fix.”

Users still struggling with the bug can contact the Truphone Support team at the following phone numbers:
UK: 020 7100 6860
US: 1 347 694 5000
Rest of world: +44 20 7100 6860 or +1 347 694 5000

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