Intel, Microsoft Comment On Windows Sync Issues, No Fix Yet
For a few weeks now, users running Windows 7 (mostly the 64 bit version) on certain Intel machines have been experiencing problems with syncing their iPhones with iTunes through their PC’s motherboard-based USB port or a powered USB hub. Earlier today, Intel responded to the complaints.
Users have been discussing the problem on one of Apple’s discussion boards, which also has a few user-generated suggestions.
According to the chip maker, the issue seems to be with machines containing the Intel P55 chipset from Micro-Star International (MSI), Gigabyte, and Asustek.
“Our leading theory is a BIOS or system configuration issue, but we are still investigating,” Intel said Monday.
Microsoft commented: “Microsoft has not seen this particular question posed in the Microsoft Answers for Windows 7 community forum, nor in any of our call centers,” Microsoft told the The Register on Friday. “If we determine this to be a problem specific to Windows 7, we will post an update on the Microsoft Answers site.”