Email From Steve Jobs Says 3G Reception Problems Affecting 2% Users, Software Fix On The Way
As you might remember, a bunch of users on the Apple Discussions forums have been complaining about strangely bad reception on their new iPhone 3Gs, causing one analyst to blame the Infineon chipset used in the device. Not long after, BusinessWeek claimed their sources said Apple was on it and would issue a software update. Now one user claims that he emailed Steve Jobs about the problem and got a response from His Steveness himself.
According to the email response, the issue is affecting 2% of iPhone 3Gs that shipped, and the issue is fixable with just a software update. From the email:
We are working on some bugs which affect around 2% of the iPhones shipped, and hope to have a software update soon.
Historically, Steve Jobs (or someone acting on his behalf) has been known to reply to emails sent to him, and he has in the past revealed information in them that we didn’t already know.